2nd/3rd Gen

 Battery Charge Port Cover

We've found the best way for the charge port cover to stay put is to first make sure the center plug is firmly inserted, and then work your way around the outside, seating the outer lip.

 

Power Button - Yellow Light

If you notice a yellow light on power button with the second state of charge light (80% indicator) on. This status code is usually associated with a very low battery. Plug the charger in for more than 15 minutes, the flashing light will show and will eventually turn solid red to indicate it's successfully accepting a charge. If this does not solve the issues please submit a service ticket at this link.