Delivery Details (US & Canada)
Tracking Your Board’s Progress
When your board is ready to ship, we’ll send you a shipping confirmation email with your FedEx tracking details. Once your board is on its way, you’ll be able to use this FedEx tracking ID number to monitor your board’s progress in transit.
Once your board has shipped, we can no longer change the shipping address.
Our boards require a signature upon delivery. Please make sure that you, or someone you trust, is present to sign for your parcel at the delivery address.
Business address: Monday through Friday, 8 a.m. to 7 p.m.
Residential address: Tuesday through Friday, 9 a.m. to 8 p.m.; Saturday, 9 a.m. to 3 p.m.
Failed Delivery Attempt
If, you or someone you trust, is not present to sign for your board upon delivery, FedEx will leave a failed delivery attempt card for you. At this stage you will have two options:
Option 1: Do nothing. FedEx will attempt delivery the next day. FedEx will attempt delivery 3 times before returning the board to Boosted.
Option 2: Contact FedEx immediately. The door tag will have FedEx's contact details. Please contact FedEx to locate where the board is being held. You will be able to pick up the board from the FedEx location before the next delivery attempt. You will need the door tag and a government issued ID to pick up the parcel from the FedEx location.
Can't find what you're looking for?Contact Us