Vehicle Service Requests

Our service technicians are here to help effectively diagnose the issue and get you back up and running with your vehicle as soon as possible.

We do not support in-person drop-offs - please complete a service request below for diagnoses and scheduled service. To ensure accurate diagnoses, we do not troubleshoot service issues over the phone.

 

How to Submit a Vehicle Service Request:

If you have a concern about your vehicle, please complete a service request form here.

Be sure to complete all fields to ensure a quick and efficient service experience.

A short 10-15 second video showing the behavior is key in effectively troubleshooting the issue.

  

 

 

Boosted Standard Warranty Coverage:

If your vehicle is under warranty and needs to be serviced, we will cover the shipping costs. If your board is outside of warranty, you are responsible for shipping costs. Save your original Boosted vehicle box to ship it back. If you no longer have your box, you are welcome to use different packaging. Please refrain from using packing peanuts.

The service technician will in their sole discretion determine what is covered under warranty. Normal wear and tear and damage resulting from abuse, accident, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship are not covered. Please note boards that have been modified in any way will not be covered under warranty.

If your vehicle is not under warranty, you will receive a service quote before repair work is started. Your invoice will then be sent to you via email. You must complete the payment with a credit card before the repair work begins on your board.

 

To see if you qualify to purchase the Extended Protection Plan including coverage for accidental, water damage and shipping/receiving costs, please click here for more details. 

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