How We Ship
Boards and stand alone battery packs require a signature upon delivery. Please make sure that you, or someone you trust, is present to sign for your parcel at the delivery address.
Expedited Shipping Requests
Due to recent changes enacted by the IATA (International Air Transport Association) regarding the classification of small vehicles powered by lithium-ion batteries, Boosted is unable to offer expedited shipping at this time. We are working with the IATA to explore these options for the future.
Shipping to PO Box or APO/FPO Addresses
Unfortunately, we are unable to ship to PO Box and APO/FPO addresses. FedEx, our delivery carrier, only ships to physical addresses and requires a direct signature from the customer. A PO Box is not considered a physical address. We have tried shipping to APO/FPO addresses and had to stop as too many boards were being refused and sent back to us.
Combining Shipments When Your Order Contains a Battery
Due to the rules and regulations of shipping battery packs, we are unable to combine shipments when one or more battery packs are included in your order. They must be shipped in individual boxes. As such, you will have to pay individual taxes, duty, fees and shipping for each battery pack.
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